Patient Advocacy

People who take an active role in making decisions about their own health get higher quality care. Unfortunately it’s hard to be actively engaged when you are sick, worried or overburdened with family and work obligations. Coping with a serious diagnosis can often feel like a full-time job.

“The day of the passive patient is over.” – Toby Cosgrove, MD, CEO, The Cleveland Clinic

“The day of the passive patient is over.” – Toby Cosgrove, MD, CEO, The Cleveland Clinic

That’s why more and more physicians recommend having a patient advocate help out.

Your advocate can be a family member, friend, trusted coworker or a hired professional from a service like Help for Patients. Advocates can:

 Search for and screen doctors, specialists, hospitals and treatment facilities.
Accompany you on appointments to ask questions and take notes.
Research medical websites and news services that suggest questions to ask your doctor.
Provide background on risks and benefits of surgery or other treatments.
Compile and update your personal health record and medication list.
File paperwork and assist with insurance matters.
Schedule appointments and arrange transportation.
Assist in preparing advance directives.
Coordinate family communication and support.

Routine medical issues usually don’t require the help of an advocate. However, contacting a private, independent patient advocate can make a lot of sense when you:

• Need help making a major medical decision.
• Feel that you don’t have enough information.
• Lack the time to coordinate the efforts of your specialists.

Contact Help for Patients at (212) 996-9595 or email us at